Refund Policy

Refund Policy for Artuspictura.com

At Artuspictura.com, customer satisfaction is our top priority. We understand that situations

may arise where you need a refund. Below are the details of our refund policy:

Eligibility for Refunds

• We offer refunds for digital products purchased from our store within 14 days of the purchase date.

• To qualify for a refund, you must not have downloaded or used the product. Once a download link is accessed, we are unable to issue a refund due to the nature of digital goods.

How to Request a Refund

• To request a refund, please contact us at Administrator@Artuspictura.com with the following details:

  • Your order number

  • The reason for the refund request

• We aim to respond to refund requests within 2 business days.

Exceptions

• Refunds are not available for products that have been downloaded or accessed.

• Refunds cannot be issued for accidental purchases if the product has already been used.

Processing Refunds

• Approved refunds will be processed within 5–7 business days to the original payment method. Please note that your bank or payment provider may take additional time to reflect the refund in your account.

If you have any questions or concerns about our refund policy, feel free to get in touch. We're here to help!